Feature Ideas

Part of the England Hockey Talent Development approach advocates the use of individual development plans for each player - could be juniors or adults. These could range from 3 simple bullet points to a more comprehensive plan - created by the coach/captain/manager. ClubBuzz already have this and I’m aware of a few clubs who are making good use of it. See ClubBuzz here; https://help.clubbuzz2.co.uk/guides/idp It doesn’t have to be exactly the same as this, but this would be a valuable (optional) facility for clubs - probably for all sports. As with Clubbuzz it would be good for an Admin to turn the IDP facility on or not.

We would like to be able to submit forms - for example we have a form for first aid reporting: https://www.altonhockeyclub.co.uk/first-aid-report-form.html Thanks

At Worcester RFC, we are enjoying the benefits of Teamo for club management – from team selections to subscription payments – and it continues to be an invaluable platform for our operations. Separately, we use IRCTouch POS (tills) software across our bar and kitchen. Members use swipe cards linked to IRCTouch to access bar discounts and preload credit – a popular and well-used feature. At present, however, we’re maintaining two separate user databases: one in Teamo and one in IRCTouch. This duplication creates inefficiencies and, more importantly, limits our ability to enforce member-only benefits. While only paid-up members should receive discounts, we don’t physically retrieve cards when memberships lapse, so it’s difficult to restrict access reliably. We understand that IRCTouch can query external systems in real time (as it does with third-party loyalty servers), and we’d like to propose a feature enhancement to Teamo to support better integration between the two systems. Specifically, could Teamo support: A sync or export of member records (including a unique ID and membership status) for use in IRCTouch An API or lightweight validation endpoint that IRCTouch can query at the point of sale to confirm if a member is currently active (i.e. paid up) This would allow: A single source of truth for member data (Teamo) Real-time validation at the till before applying discounts Automatic control over discount eligibility without manual intervention Reduced admin overhead around swipe card management This enhancement would not only solve a major operational challenge for us and many other clubs – it would also increase Teamo’s role as a central and embedded part of club infrastructure. Integrating directly with POS systems makes Teamo far more ‘sticky’ within clubs, reducing the likelihood of switching platforms and further solidifying its position as the go-to membership solution. Here’s an example of similar functionality supported by SumUp POS: https://support.thegoodtill.com/support/third-party-loyalty We’d be more than happy to assist with testing or help shape how this could work in practice. We see this as a real win-win for both clubs and the Teamo platform. Thanks again for all you do to support grassroots sport.

It would be helpful to have a specific umpire appointment field in a fixture. This would allow captains to add their umpires to the fixture once appointed so they have full access to the fixture information - can see any changes to venue/timings etc, informed in the event of cancellation, can view team colours etc. ** In general below a certain level (so for most teams) clubs have to provide both umpires for their home fixtures and these are almost always club members.

Many clubs have Fantasy League. It is excellent for data quality as players like to see their position straight away! We would like to automate this as much as possible. We also put the results (and scorers) into our weekly newsletter. Would this be possible, please?

Add the ability to add a club wide welcome email rather than having to define a welcome email for each team that you can register for.

I would like the ability to add videos on the home page, the same as you can currently do on other pages by adding a YouTube video and a Vimeo video link.

We have some players that dip in and out of hockey... whether because of education, family issues, whatever. With that, we've found that it's really hard to sign up if you've previously had a teamo account - "this phone number has previously registered". Could there be an "Active / Inactive" player toggle so that they're still members, but won't get hassled about fees, events, notifications, etc. until they switch it back to 'Active', and are again counted as part of our membership base?

Example: You book on for a session a week before the session, but suddenly you now can't attend that session. Currently how we do it: you put on one of the WhatsApp group chat for that session "Sunday fun session" I can't make it this Sunday, someone can take my place. Response: I will, send me you bank details so I can transfer you the money. How I would like it to be, you go on the app press the cancel button and then space becomes available for another person. When you cancel you receive a refund, You could also add if you cancel too late like a couple of hours before you don't receive the refund. You could also add notifications for cancellations, so that people know there is a free space. Also, you could add a reminder for people that they are booked on to the session, so that they turn up, and if they then can't turn up they are reminded to cancel freeing up the space for someone else. Also automatically add booked sessions to your calendar app so that you get reminders. Why do our club want this: As we are a popular pickleball club sessions fill up fast and we used to use Teamo chats to communicate but we filled the 250 people limit fast so had to move to WhatsApp. An example of this in detail 1. Booking a Session On Monday, Alex opens the SHARP Pickleball app and sees that the Sunday 10 AM fun session still has spaces. He taps "Book Now", pays £5 through the app, and it automatically adds the session to his calendar. Reminder & Calendar On Saturday, Alex gets a push notification reminder from the app: 🟢 “You’re booked for Sunday 10 AM Pickleball! Can’t make it? Cancel now to free your spot.” He also sees the event in his Google Calendar, with an alert set for 9 AM on Sunday. Unexpected Change On Saturday evening, Alex finds out he has a family commitment and can’t attend. He opens the app, taps “Cancel Booking”, and instantly gets a message: 🔄 “You’ve cancelled your session. A refund of £5 has been issued to your account.” 💡 Because it’s more than 12 hours in advance, he qualifies for the refund. Notification Sent to Others At the same time, Lisa—who was on the waitlist—gets a notification: 🔔 “A space has just opened up for Sunday 10 AM Pickleball! Book now before it’s gone!” She taps the link in the notification and grabs the spot. If Alex Had Cancelled Too Late If Alex had cancelled just 1 hour before the session, he’d see: ⚠️ “Sorry, it’s too late to cancel. No refund available.” But his spot would still be made available to others in case someone nearby could still take it. Benefits in Action Alex didn’t need to message a WhatsApp group. No sharing bank details or chasing money. Lisa got to play because of the notification. Everyone involved is kept informed and the process is simple, fair, and fast.

We have uploaded all kinds of stuff into the Teamo Club Documents e.g. Codes of Conduct, Safety info, Safeguarding info, club rules, policy documents etc. etc. We need members to be able to read them, but navigation to the club documents is far from easy and obvious, with the result that members very soon give up and some important documents do not get read. Could this be remedied e.g. with a prominent link in the sidebar ?